Business Process Reengineering (BPR) is completely redesigning business processes in order to create drastic improvements in productivity, speed, and quality. It is not improving existing processes, but throwing them out and starting from a blank slate, redesigning cross-functional teams and using technology to improve decision making (Rigby, 2017, p.20).
Business Process Improvement (BPI) is incremental adjustment of existing business processes. It keeps the same fundamental process framework in place while giving the business a process upgrade through incremental changes.
The main difference between Business Process Reengineering (BPR) and Business Process Improvement (BPI) is that process reengineering is an entire overhaul while process improvement is an incremental adjustment. BPR is going back to the drawing board and rebuilding the processes. BPI is finding a wrench and giving the processes a tune up, testing, and tuning some more. In that way, BPI is incremental tuning and testing.
Business Process Management (BPM) is designing, modeling, monitoring, automating, and improving business processes. It may be used to improve a single process or bring on complete business transformation (Tucci, 2022). BPM discovers and controls processes to bring them into alignment with the organizational objectives as the business grows (Rubens & Olavsrud, 2022).
Business Process Management (BPM) helps businesses differentiate themselves by giving them the ability and approach to systematically manage and optimize their processes (Rubens & Olavsrud, 2022). By practicing Business Process Management, companies not only gain better visibility over their systems, but they increase speed, reduce labor, and reduce costs.
There are a lot of Enterprise Resource Planning (ERP) systems on the market. In manufacturing, Acumatica and Epicor are popular ERP systems. In small- and medium-sized businesses, Oracle NetSuite is popular and well-accepted as the strongest solution. Sage also has several ERP systems, such as Sage 300, which are good overall general ERP systems. Microsoft has Microsoft Dynamics (Great Plains), which is available to be fully integrated with Microsoft 365 (Needleman, 2019). Having seen Oracle NetSuite in production, it is a very rich product and fits most business types. When set up properly, it works beautifully to assist in managing an enterprise.
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Needleman, T. (2019, January 23). The Best ERP Software. PC Magazine. Retrieved from https://www.pcmag.com/picks/the-best-erp-software
Rigby, D. (2017). Management Tools 2017: An executive’s guide. Bain & Company. Retrieved from https://www.bain.com/contentassets/7dc08ea5ccd94386928e195f4a6cd3ea/bain_book_management_tools_2017.pdf
Rubens, P. & Olavsrud, T. (2022, May 31). What is business process management? The key to enterprise agility. CIO. Retrieved from https://www.cio.com/article/230560/what-is-business-process-management-bpm-the-key-to-enterprise-agility.html
Tucci, L. (2022, April). What is business process management? An in-depth BPM guide. TechTarget. Retrieved from https://www.techtarget.com/searchcio/definition/business-process-management