Business Process Reengineering & Business Process Management

                Business Process Reengineering (BPR) is completely redesigning business processes in order to create drastic improvements in productivity, speed, and quality.  It is not improving existing processes, but throwing them out and starting from a blank slate, redesigning cross-functional teams and using technology to improve decision making (Rigby, 2017, p.20).

                Business Process Improvement (BPI) is incremental adjustment of existing business processes.  It keeps the same fundamental process framework in place while giving the business a process upgrade through incremental changes.

                The main difference between Business Process Reengineering (BPR) and Business Process Improvement (BPI) is that process reengineering is an entire overhaul while process improvement is an incremental adjustment.  BPR is going back to the drawing board and rebuilding the processes.  BPI is finding a wrench and giving the processes a tune up, testing, and tuning some more.  In that way, BPI is incremental tuning and testing.

                Business Process Management (BPM) is designing, modeling, monitoring, automating, and improving business processes.  It may be used to improve a single process or bring on complete business transformation (Tucci, 2022). BPM discovers and controls processes to bring them into alignment with the organizational objectives as the business grows (Rubens & Olavsrud, 2022).

                Business Process Management (BPM) helps businesses differentiate themselves by giving them the ability and approach to systematically manage and optimize their processes (Rubens & Olavsrud, 2022).  By practicing Business Process Management, companies not only gain better visibility over their systems, but they increase speed, reduce labor, and reduce costs.

                There are a lot of Enterprise Resource Planning (ERP) systems on the market.  In manufacturing, Acumatica and Epicor are popular ERP systems.  In small- and medium-sized businesses, Oracle NetSuite is popular and well-accepted as the strongest solution.  Sage also has several ERP systems, such as Sage 300, which are good overall general ERP systems.  Microsoft has Microsoft Dynamics (Great Plains), which is available to be fully integrated with Microsoft 365 (Needleman, 2019).  Having seen Oracle NetSuite in production, it is a very rich product and fits most business types.  When set up properly, it works beautifully to assist in managing an enterprise.


Business Process Reengineering (BPR) – Definition, Steps, and Examples. (2022, June 1). Kissflow. Retrieved from

Needleman, T. (2019, January 23). The Best ERP Software. PC Magazine.  Retrieved from

Rigby, D. (2017). Management Tools 2017: An executive’s guide. Bain & Company. Retrieved from

Rubens, P. & Olavsrud, T. (2022, May 31). What is business process management? The key to enterprise agility. CIO. Retrieved from

Tucci, L. (2022, April). What is business process management? An in-depth BPM guide. TechTarget. Retrieved from

Published by Art Ocain

I am a DevOps advocate, not because I am a developer (I’m not), but because of the cultural shift it represents and the agility it gains. I am also a fan of the theory of constraints and applying constraint management to all areas of business: sales, finance, planning, billing, and all areas of operations. My speaking: I have done a lot of public speaking in my various roles over the years, including presentations at SBDC (Small Business Development Center) and Central PA Chamber of Commerce events as well as events that I have organized at MePush. My writing: I write a lot. Blog articles on the MePush site, press-releases for upcoming events to media contracts, posts on LinkedIn (, presentations on Slideshare (, posts on the Microsoft Tech Community, articles on Medium (, and posts on Quora ( I am always looking for new places to write, as well. My certifications: ISACA Certified Information Security Manager (CISM), Certified Web Application Security Professional (CWASP), Certified Data Privacy Practitioner (CDPP), Cisco Certified Network Associate (CCNA), VMware Certified Professional (VCP-DCV), Microsoft Certified System Engineer (MCSE), Veeam Certified Engineer (VMCE), Microsoft 365 Security Administrator, Microsoft 365 Enterprise Administrator, Azure Administrator, Azure Security Administrator, Azure Architect, CompTIA Network+, CompTIA Security+, ITIL v4 Foundations, Certified ScrumMaster, Certified Scrum Product Owner, AWS Certified Cloud Practitioner See certification badges on Acclaim here: My experience: I have a lot of experience from developing a great company with great people and culture to spinning up an impressive DevOps practice and designing impressive solutions. I have been a project manager, a President, a COO, a CTO, and an incident response coordinator. From architecting cloud solutions down to the nitty-gritty of replacing hardware, I have done it all. When it comes to technical leadership, I am the go-to for many companies. I have grown businesses and built brands. I have been a coach and a mentor, developing the skills and careers of those in my company. I have formed and managed teams, and developed strong leaders and replaced myself within the company time and again as I evolved. See my experience on LinkedIn here:

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